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Terms and Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF WEBSITE USE CAREFULLY BEFORE USING THIS WEBSITE.
ALL USERS OF THIS SITE AGREE THAT ACCESS TO, AND USE OF, THIS SITE ARE SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS. THESE TERMS GOVERN YOUR USE OF THE DESERT HARVEST WEBSITE (“WEBSITE” OR “SITE”) AND CONSTITUTE A CONTRACT BETWEEN YOU (“YOU” OR “USER”) AND DESERT HARVEST. IF YOU DO NOT AGREE TO ACCEPT THESE TERMS IN THEIR ENTIRETY, PLEASE DISCONTINUE YOUR USE OF THE SITE IMMEDIATELY.

1. Acceptance of our Terms
By visiting the Desert Harvest Website (“Desert Harvest”), and by viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to this Website, you agree to be bound by the following Terms and Conditions of Website Use (“Terms”). If you do not want to be bound by our Terms, you should not visit, view or otherwise use the services of the Desert Harvest Website. You understand, agree and acknowledge that these Terms constitute a legally binding agreement between you and Desert Harvest and that your use of this Website shall indicate your conclusive acceptance of this agreement.

Desert Harvest may modify these Terms or other policies set forth on the Site from time to time. When we modify these Terms, we will update the “Last Updated” line above. It is your responsibility to regularly review these Terms. Your use of the Site following the posting of updated Terms constitutes your acceptance of such updated Terms.

All material and information presented by Desert Harvest is intended to be used for educational or informational purposes only. Your use of this website is subject to these terms and conditions. The statements made about products have not been evaluated by the U.S. Food and Drug Administration and the results reported, if any, may not necessarily occur in all individuals. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease.

Use of this website is not meant to serve as a substitute for professional medical advice. Please consult with your own physician or healthcare practitioner regarding the use of any goods, products, or information received from this website before using or relying on them. Your physician or healthcare practitioner should address any and all medical questions, concerns, and decisions regarding the possible treatment of any medical condition. Desert Harvest does not give or intend to give any answers to medical-related questions and this website does not replace any medical professional or medical resource.

Desert Harvest does not represent itself as a physician nor is this implied. No prescription medications or medical treatments are intentionally provided on this website. IF YOU ARE IN NEED OF MEDICAL ATTENTION, CALL 911 OR YOUR PHYSICIAN IMMEDIATELY.

2. Provision of Services
You agree and acknowledge that Desert Harvest is entitled to modify, improve or discontinue any of its services at its discretion and without notice to you even if it may result in you being prevented from accessing any information contained in it. Furthermore, you agree and acknowledge that Desert Harvest is entitled to provide services to you through subsidiaries or affiliated entities.

3. Copyright

The entire content included in this Site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Desert Harvest. The collective work includes works that are licensed to Desert Harvest Copyright 2018, Desert Harvest.  ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this Site for the sole purpose of placing an order with Desert Harvest or purchasing Desert Harvest products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the Site solely for your own noncommercial use, or to place an order with Desert Harvest or to purchase Desert Harvest products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this Site is strictly prohibited, unless authorized by Desert Harvest. You further agree not to change or delete any proprietary notices from materials downloaded from the Site.

4. Trademarks

All trademarks, service marks and trade names of Desert Harvest used in the Site are trademarks or registered trademarks of Desert Harvest. The transfer of trademark rights DOES NOT INCLUDE THE TRANSFERRING OF SAID RIGHTS TO EBAY, AMAZON, ANY OF THEIR AFFILIATES’ WEBSITES or any other auction Website or online marketplace.

5. Warranty Disclaimer

This Site and the materials and products on this Site are provided “as is”. Except as otherwise provided on each product page, Desert Harvest disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Desert Harvest does not represent or warrant that the functions contained in the Site will be uninterrupted or error-free, that the defects will be corrected, or that this Site or the server that makes the Site available are free of viruses or other harmful components. Desert Harvest does not make any warranties or representations regarding the use of the materials in this Site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

SEE SECTION 20 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 5.

6. Unauthorized Dealers and Resellers

Desert Harvest’s products are sometimes sold by dealers or resellers that are not authorized to do so. Desert Harvest does not guarantee or warrant any of the products sold by unauthorized dealers or resellers. For example, dealers and resellers that sell Desert Harvest products through online marketplaces, like Amazon.com or Ebay.com, are not affiliated with, or authorized to do so by Desert Harvest. If a dealer or reseller is claiming they are authorized by Desert Harvest, please contact Desert Harvest to confirm whether that dealer or reseller is authorized or not to sell products on behalf of Desert Harvest. We urge you to make your purchase on our Website and otherwise use caution when making a purchase from an unauthorized dealer or reseller.

You hereby acknowledge that an unlawful resale of product(s) from our Website may subject you to liability for trademark or copyright infringement, or other causes of action. Desert Harvest reserves any and all remedies available to it for the unlawful resale of its products.

SEE SECTION 20 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 6.

7. Limitation of Liability

Desert Harvest shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this Site or the performance of the products, even if Desert Harvest has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
SEE SECTION 20 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 7.

8. Typographical Errors

In the event that a Desert Harvest product is mistakenly listed at an incorrect price, Desert Harvest reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Desert Harvest reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Desert Harvest shall issue a credit to your credit card account in the amount of the incorrect price.

9. Term and Termination

These Terms are applicable to you upon your accessing the Site and/or completing the registration or shopping process. These Terms, or any part of them, may be terminated by Desert Harvest without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification, Waiver, Modifications, Assignment of Rights, Governing Law and Jurisdiction, Dispute Resolution, and Limited Time to File Claims, shall survive any termination.

10. Notice

Desert Harvest may deliver notice to you by means of e-mail, a general notice on the Site, or by other reliable method to the address you have provided to Desert Harvest.

11. Waiver, Modifications, and Assignment of Rights

Desert Harvest‘s failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these Terms. Desert Harvest may assign its rights and duties under this Agreement to any party at any time without notice to you.

12. Use of Website

Harassment in any manner or form on the Site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Desert Harvest or other licensed employee, host, or representative, as well as other members or visitors on the Site is prohibited. You may not upload to, distribute, or otherwise publish through the Site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the Site or use the Site to solicit others to join or become members of any other commercial online service or other organization.

13. Disclaimer for Reviews, Comments, Communications, and Other Content

Visitors may post reviews, comments, photos, and other content; send e–cards and other communications; and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Desert Harvest reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Desert Harvest, a nonexclusive, royalty–free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Desert Harvest and sublicenses the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Desert Harvest for all claims resulting from content you supply. Desert Harvest has the right but not the obligation to monitor and edit or remove any activity or content. Desert Harvest takes no responsibility and assumes no liability for any content posted by you or any third party.

Desert Harvest is pleased to hear from its customers, however we do not accept or consider any creative ideas, suggestions or other materials related to products, services or marketing unless we have specifically requested them. Therefore, please do not send us any original creative materials such as product ideas or suggestions. Anything you disclose or offer to us by or through this website (“Disclosure”), including emails to Desert Harvest or postings on interactive portions of this website, shall be deemed and shall remain the property of Desert Harvest. Such Disclosure shall constitute an assignment to Desert Harvest of all worldwide rights, titles and interests in all copyright and other intellectual property rights. Thus, Desert Harvest will exclusively own all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Disclosure. If you do submit Disclosure, you represent and warrant that the content is accurate, is not illegal, obscene, threatening, defamatory, invasive of privacy, or infringing of the intellectual property rights or otherwise injurious to third parties and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letter, mass mailings or any form of “Spam”. Any such Disclosure is PROVIDED ON A NON–CONFIDENTIAL BASIS with no obligation on our part to keep such information secret. Desert Harvest is free to use, for any purpose whatsoever, any Disclosure, including but not limited to publishing, or developing, manufacturing, and marketing products using such information. You hereby RELEASE Desert Harvest from any liability under any legal theory in connection with the use, modification, sale, or disclosure of any Disclosure. By uploading or otherwise providing any Disclosure to this website or Desert Harvest, you hereby grant Desert Harvest, to the extent you retain any rights, the unlimited, perpetual right to reuse, redistribute, modify and create derivative works from such Disclosure for any purpose and in any media without compensation, and you warrant that all “moral rights” in uploaded materials have been waived. Desert Harvest has the right but not the obligation to monitor and edit or remove any activity or content. Desert Harvest takes no responsibility and assumes no liability for any content posted by you or a third party.
SEE SECTION 20 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 13.

14. Indemnification

You agree to indemnify, defend, and hold harmless Desert Harvest, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these Terms or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the Site using your Internet account.
SEE SECTION 20 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 14.

15. Third-Party Links

This Website may contain links to third-party websites. Even if the third-party is affiliated with Desert Harvest, Desert Harvest has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Desert Harvest. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Desert Harvest seeks to protect the integrity of its Website and the links placed upon it and therefore requests any feedback on not only its own Site, but for Sites it links to as well (including if a specific link does not work).
SEE SECTION 20 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 15.

16. Money-Back Guarantee / Returns

We want you to be completely satisfied with your Desert Harvest purchase. If you are unhappy with your purchase, please contact us for a Return Authorization and return shipping instructions. Returns sent without Return Authorization will not be refunded.

Call: 800-222-3901 or 919-245-1853

You may return any of our supplement products for a full refund of the unused portion, up to 6 months after purchase.

  • Unopened/sealed bottles of supplements are refunded at the full price you paid for the product, minus shipping. 
  • Opened/unsealed bottles of supplements are refunded the unused amount, minus shipping.

Refunds are less shipping costs. Auto-ship customers will be charged a minimum $6.00 restocking fee for any items returned, and if you cancel your auto-ship in less than 3 orders, you will be back-charged for shipping.

Amazon purchases will be subject to a $3 restocking fee.

Returns will be refunded to the original payment method / credit card charged

Skin care is non-returnable, non-refundable (whether opened or unopened)

Wholesale Returns

Desert Harvest does not accept any wholesale returns. 

Contact wholesale@desertharvest.com with any questions.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without giving effect to any principles of conflicts of law. Subject to the Arbitration provision, you hereby consent and submit to the personal jurisdiction in the state courts located in Hillsborough, North Carolina and the federal courts located in Orange County, North Carolina. If any provision of these terms shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. Any waiver of any provision of these terms must be in writing signed by an authorized representative of Desert Harvest to be valid. A waiver of any provision hereunder shall not operate as a waiver of any other provision, or a continuing waiver of the same provision in the future. This is the entire agreement between us relating to the subject matter herein and shall not be modified except as noted herein.
IF YOU ARE A CONSUMER, HOWEVER, THIS PROVISION SHALL NOT BE CONSTRUED TO LIMIT YOUR RIGHTS UNDER CONSUMER PROTECTION LAWS OF YOUR STATE OF RESIDENCE AS SET FORTH IN SECTION 20.

18. DISPUTE RESOLUTION; INFORMAL RESOLUTION AND FORMAL RESOLUTION BY ARBITRATION / CLASS ACTION WAIVER

In order to expedite and control the cost of disputes, you and Desert Harvest agree that any legal or equitable claim relating to use of this Site or the purchase of any Desert Harvest product from this Site (referred to as a “Claim”) will be resolved as follows:

A.  Informal Resolution:
You and Desert Harvest will first attempt to resolve any Claim informally. In the event that any dispute between Desert Harvest and you arises out of or relates to these Terms, the applicability of these Terms to the use of any Desert Harvest Site, or purchase of any Desert Harvest products from this Site, or to breach or enforcement, interpretation or validity of these Terms, you and we agree to try to promptly resolve any such dispute informally. Please send a written notice describing the dispute to info@desertharvest.com.

B. Formal Resolution by Arbitration/Class Action Waiver
READ THE FOLLOWING ARBITRATION PROVISION CAREFULLY, IT LIMITS YOUR RIGHTS, INCLUDING THE RIGHT TO MAINTAIN A COURT ACTION. You agree that any dispute, controversy or Claim arising out of or relating to these Terms, the applicability of these Terms as to the use of any Desert Harvest Site, or the purchase of any Desert Harvest products from this Site, or to breach or enforcement, interpretation or validity of these Terms, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act.
If you and Desert Harvest cannot resolve a Claim informally, any Claim asserted by either party will be resolved only by binding Arbitration. By agreeing to Arbitration, both you and Desert Harvest understand and agree that all disputes shall be decided by an arbitrator and that you are waiving your rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle disputes. Instead of suing in court, both you and Desert Harvest each agree to settle disputes (except certain small claims) only by Arbitration.

ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL.
The rules in Arbitration are different. There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these Terms as a court would. The Arbitration will be conducted under the JAMS Streamlined Arbitration Rules Procedures and under the rules set forth in these Terms. If there is a conflict between JAMS Rules and the rules set forth in these Terms, the rules set forth in these Terms will govern. You may, in Arbitration, seek any and all remedies otherwise available to you pursuant to the law of the governing state. If you decide to initiate Arbitration, Desert Harvest agrees to pay the Arbitration initiation fee and any additional required deposit required by JAMS to initiate your Arbitration. You and Desert Harvest agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. All other fees, such as attorneys’ fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. The Arbitration will be held at a location in your hometown area if possible, unless you and Desert Harvest both agree to another location or telephonic Arbitration. To initiate Arbitration, you or Desert Harvest must do the following things:

(1) Write a demand for Arbitration. The demand must include a description of the Claim and the amount of damages sought to be recovered. You can find a copy of a Demand for Arbitration at www.jamsadr.com.

(2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to: JAMS [to your local JAMS office] or to JAMS, 620 Eighth Ave., 34th Floor, New York, NY 10018].

(3) Send one copy of the Demand for Arbitration to the other party.

Special Rules in the Arbitration Proceeding. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. Otherwise, the arbitrator’s decision is final and binding on all parties and may be enforced in any Federal or State court that has jurisdiction. (ii) Neither you nor Desert Harvest shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity.
THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER.

Accordingly, you and Desert Harvest agree that the JAMS Class Action Procedures do not apply to our Arbitration. A court may serve any portion of this dispute resolution provision if it finds such unenforceable, except for the prohibition on class, representative and private attorney general arbitrations. Notwithstanding the obligation to arbitrate all Claims under these Terms, you may assert an individual Claim in small claims court in lieu of Arbitration.

19. Limited Time to File Claims

You agree that you will assert any Claim arising out of your use of any Desert Harvest Site or the purchase of any Desert Harvest product from this Site within one (1) year after the Claim arises, or such Claim will be barred.
SEE SECTION 20 BELOW FOR IMPORTANT LIMITATIONS ON THE TERMS OF THIS SECTION 19.

20. Exclusions and Limitations; Consumer Protection Notice

If you are a consumer, the provisions in these Terms are intended to be only as broad and inclusive as is permitted by the laws of your State of residence. If you are a New Jersey consumer, the terms of Sections 5, 6, 7, 13, 14, 15, 17, and 19 do not limit or waive your rights as a consumer under New Jersey law and the provisions in these Terms are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey.  In any event, Desert Harvest reserves all rights, defenses and permissible limitations under the law of your State of residence.  Notwithstanding the foregoing, nothing in this Section shall modify Subsection 18(B) (“Formal Resolution by Arbitration/Class Action Waiver”).